Client Policies

To help create a safe, respectful, and productive therapeutic experience, please review the following policies before scheduling an appointment.

Scheduling

Appointments are scheduled in advance and are reserved specifically for you. Please arrive on time for your session. If you need to reschedule, kindly provide me 24hr notice

Cancellation Policy

A minimum of 24 hours' notice is required to cancel or reschedule an appointment. Missed appointments or late cancellations are subject to $180 cancellation fee

Recurring Appointments

Recurring appointments are reserved for clients who attend sessions consistently. If you have two (2) no-show appointments, your recurring appointment time may be forfeited and released to another client. You are welcome to continue scheduling appointments based on availability.

Payment

Accepted payment methods and insurance information will be discussed prior to your first appointment. Payment is invoiced after insurance pays their portion. I have sliding fees if you don’t have insurance.

Insurance

If using insurance benefits, clients are responsible for understanding their coverage, including deductibles, copayments, and any services not covered by their plan.

Confidentiality

Your privacy is a priority. Information shared during therapy is kept confidential except where disclosure is required or permitted by law, including situations involving risk of harm to yourself or others, suspected abuse or neglect, or when ordered by a court.

Communication

Email, phone calls, and contact forms should be used for scheduling or administrative matters only. Please do not share sensitive or urgent clinical information through these channels, as they may not be fully secure.

Emergencies

I respond to crisis services at times. If you’re unable to reach me, call 911, go to the nearest emergency room or contact crisis services 288 or text 741741.

Telehealth

Telehealth sessions are available when appropriate. Clients are responsible for ensuring they have a private location and a secure internet connection for virtual appointments.

Website & Educational Information

Information provided on this website is intended for educational purposes only and should not be considered medical or mental health advice. Viewing this website does not establish a therapist-client relationship.

Privacy

Basic information submitted through this website, such as contact forms or appointment requests, is used only to respond to your inquiry or provide services. Reasonable measures are taken to protect your information; however, no online communication can be guaranteed to be completely secure.

Accessibility

My office is up a flight of stairs. If you need assistance, please contact me before the appointment.

Questions

If you have any questions regarding these policies, please contact me before scheduling or attending your appointment.